All of our public knowledge, in one place.
Seraphex is here to support you every way we can. We created this site to document and provide instruction for various different products and services, highlight how their features work, and how you can better interact with our products.
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This article explains how billing currently works in KDesk, where to manage it, and which team settings can affect billing-related values so you…
This article will teach you how to manage your Team on KDesk. It explains all the settings, and how they may apply to…
Email templates in KDesk let teams brand automated messages for tickets and forms. They are managed in Team Settings > Email Templates, and…
Email Intake Integration (Ticket Inbox) KDesk Email Intake turns inbound email into tickets by connecting a mailbox to your team. Each connected inbox…
This article explains the current Team Settings page in KDesk, including what each tab controls and which settings affect your members, contacts, automations,…
Contacts are the people your team supports in KDesk. A contact record stores identity and directory details, a Primary Email used for portal…
