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This article explains the current Logs page in KDesk, including which users can access it, how filtering and sorting work, what each column shows, and how to export filtered log data. How to Access Logs In the left sidebar, open Team and select Logs. The page is shown to account…
This article explains the current Logs page in KDesk, including which users can access it, how filtering and sorting work, what each column shows, and how to export filtered log data.
In the left sidebar, open Team and select Logs. The page is shown to account owners and to members with the permission View logs.
The current log type filter supports Ticket, Comment, Files, Membership, Team, KDesk Contact, Forms, Account, and System, in addition to the default All log types view.
Each sortable column header can be toggled through ascending, descending, and unsorted states. Pagination is client-side and supports 10, 20, 50, or 100 rows per page.
KDesk exports the currently filtered log set as either CSV or JSON. JSON exports the full filtered objects. CSV exports the displayed reporting fields: user, date, log type, action, affected entities, IP address, and change details.
The page requests up to 2000 logs for the selected time window, then applies additional search, sorting, and pagination in the browser. If the start date is later than the end date, KDesk shows an error and does not display results until the range is corrected.
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