This site is also used by our own engineers for API references.
Related to the program’s intended action or detail. Such as guides on how things work, or how functions will behave.
KDesk email notifications use one system-managed layout for all outbound mail. Admins manage the shared look and feel in Team Settings > Email Branding Settings, while per-notification checkboxes decide which ticket fields appear in each email type. There is no raw HTML editor in the current flow. What Changed The…
This article explains the current Team Settings page in KDesk, including what each tab controls and which settings affect your members, contacts, automations, integrations, approvals, Client Secrets, email branding, and billing. How to Access Team Settings In the left sidebar, open Team and select Team Settings (gear icon). The menu…
This article explains how billing currently works in KDesk, where to manage it, and which team settings can affect billing-related values so you can avoid unexpected changes. How Billing Works in KDesk KDesk uses Stripe for billing management. In the KDesk app, open Team Settings, switch to the Billing tab,…
